전체채용공고
Job Description
채용제목
Enterprise Support Engineer(ASAP) (
지원마감
)
회사소개
글로벌 비지니스 서비스 기업
업무내용
자격요건
[담당업무]
- 글로벌 S/W솔루션 기업 Product의 Enterprise Support Engineer
- Customer Service Technical Support work for Commercial customers (Create case / Chat and voice support)
- I/B Call or Remote Assistance
- Reporting issues, analyzing products and logging bugs
- Provide technical support for enterprise customers via telephone, chat and written
- Engage and collaborate with other groups in client company including escalation teams
in gaining resolution to critical, complex issues
- IT service desk
[자격조건]
[필수]
- 3~5년 enterprise (Commercial customer) technical support experiences in IT industry
- Basic Network knowledge
- English proficiency
- Strong communication skill (Verbal/Written)
[우대]
- 컴퓨터 관련 학과 졸업
- MCSE (Microsoft Certified Systems engineer) on Window sever (OS/AD)
[전형절차]
- 서류 -> 영어테스트 -> 면접
[제출서류]
- 이력서, 경력 중심의 자기소개서
- 이메일 접수시 제목에 'Enterprise Support Engineer-오영석상무앞' 반드시 명시
- 이메일 : associate@dreamhr.com
직급/직책
대리급
담당자
담당컨설턴트: 오영석 상무
연락처: 02-508-1603